Better AI, not less AI: 2026 provider survey
Published:
November 13, 2026
How providers' relationship with AI is maturing
Healthcare's relationship with AI is changing. The early questions were whether AI belonged in healthcare and how fast it would arrive. Now the questions are practical: What should it do? Who stays accountable? Who can be trusted to build it?
To find out, Cohere Health and Wakefield Research asked the people closest to the work. Our second annual provider survey reached 100 clinicians and 100 office administrators across U.S. hospitals and medical systems, with a focus on prior authorization.
Inside the full paper:
- How providers' relationship with AI is changing: trust, oversight, and the uses providers want
- Prior authorization: what eased, what held, what slipped
- What it means for health plans: where the market goes next
Providers haven't turned away from AI in prior authorization. They've gotten specific about what they trust it to do.
