Strengthen your **provider network** with a better authorization experience

Provider satisfaction with authorization directly impacts your network. Cohere Health gives provider network leaders visibility into how authorization workflows affect provider experience, compliance standing, and burden reduction programs—so you can advocate for the experience your providers deserve.

Doctor talks to a patient in a hospital bed with notes on provider satisfaction and clinical decisions.

94

%

provider satisfaction

up to

85

%

prior authorizations approved in real-time

47

M

meaningful payer-provider interactions annually

25M

Covered lives

Why Cohere Health

Your provider relationships are at risk with fragmented authorization workflows

Provider network leaders don't always own the prior authorization workflow, but they should think about the fallout. When authorization workflows are slow, opaque, or inconsistent, providers push back. Abrasion rises, and provider satisfaction suffers. Legacy prior auth processes create friction that lands squarely on your desk.

High provider abrasion
Regulatory compliance risks
Low digital adoption among providers
Opaque authorization requirements

How Cohere Health strengthens your provider network

We help health plans turn prior authorization from a source of provider frustration into a competitive advantage for your network—through transparent workflows, high real-time approval rates, and tools providers actually want to use.

Enhance provider satisfaction

Deliver a transparent, provider-friendly digital intake experience that minimizes disruption and supports faster responses where appropriate.

Support regulatory compliance

Align authorization workflows with state-specific regulations and federal interoperability requirements to help ensure consistent, compliant operations.

Enable burden reduction

Reward high-performing providers with streamlined authorization pathways. Data-driven workflows identify which providers qualify for reduced requirements, giving you a tangible tool for network retention and recruitment.

Drive digital adoption without burden

Meet providers where they are—through EHR integrations, fax-to-digital conversion, and an intuitive portal. High digital adoption rates mean fewer manual follow-ups for your team and a better experience for your providers.

Explore the products powering connected clinical operations

Cohere's clinical intelligence and operations platform is delivered through composable solutions that support your needs—from policy management and UM to Appeals and Quality performance.

EXclusive Findings

The Hidden Cost of Prior Authorization: What 200 Health System Leaders Want You to Know

Download our white paper, developed with Wakefield Research, to discover how AI can reduce the clinical and financial risks of slow, manual prior authorization processes — as told by 200 hospital leaders.

Guide

Your plan doesn't have an AI shortage, it has a coordination problem

Every new point solution adds another data model, governance process, and integration point. This guide gives health plan executives a framework to evaluate, sequence, and scale enterprise AI so ROI compounds instead of resetting.

Illustration of a tablet displaying a Cohere Health whitepaper cover about AI and machine learning in prior authorization

Case study

Explore the Humana experience

Humana partnered with Cohere Health® to transform prior authorization and improve patient care.

Improve digital adoption and reduce administrative friction

Providers won't use tools that slow them down. Cohere's all-channel intake and intuitive digital portal reduce the administrative burden placed on provider teams—driving digital adoption, cutting manual follow-ups, and strengthening long-term network partnerships.

Illustration of a computer window with a green checkmark and Cohere logo

Support accurate, evidence-based clinical and operational workflows

Unclear medical policies and inconsistent review decisions are top drivers of provider abrasion. Cohere offers transparency and guidance directly in the digital workflow, gathering required clinical information BEFORE an auth is submitted and approving up to 85% of authorizations in real time. Fewer escalations mean less friction between your plan and your providers.

Illustration of a doctor standing next to a patient sitting on an examination table

Stay ahead of compliance requirements across your network

Compliance obligations around prior authorization are expanding across states and at the federal level. Cohere helps you meet provider-facing regulatory requirements—like response time mandates and transparency rules—so your network stays compliant without creating new friction for providers.

See how Cohere improves the provider experience

Learn how our clinically intelligent prior authorization workflows help reduce administrative abrasion, support compliance, and build more collaborative provider relationships.

Frequently asked questions

Answers to common questions from provider network leaders evaluating Cohere Health.

Do you provide analytics and transparency into how care decisions are made?

Yes. Cohere provides detailed analytical dashboards and transparent workflows. Medical leaders gain clear visibility into workflow performance, review activity, and the evidence-based criteria applied to each decision, ensuring a high degree of operational control.

How does Cohere approach AI in clinical review workflows?

Cohere uses AI to support clinical and operational workflows by surfacing relevant information, applying policy-specific logic, and supporting reviewer efficiency. AI is never used to deny care or replace clinical judgment; medical professionals remain responsible for reviews where clinical judgment is required.

How does Cohere help health plans manage medical expense while accelerating approvals?

Cohere helps health plans balance real-time approvals with patient safety and medical expense discipline. High-risk, low-evidence, and outlier cases are intentionally pended for clinician review, supporting a workflow where administrative speed is paired with clinical rigor.

How does Cohere integrate with existing provider workflows?

Cohere supports provider-aware workflows designed to reduce unnecessary administrative friction. By integrating seamlessly with existing EHR systems, we enable smooth data flows, transparent decision support, and faster responses where appropriate.