Transforming UM **Together** – From Vision to Value

Client Experience (CX) delivers best‑in‑class service to drive client success and growth, spanning solution consulting, implementations, and customer success. CX also includes steady‑state support from Strategic Accounts, Client Management, Provider Management, and Ticketing. Together with the Growth team, which includes Sales, Marketing, and Commercial Strategy, CX leads the full client journey from pre‑sales through go‑to‑market execution, aligning innovative solutions to transform UM programs and unlock new opportunities.
Growth Department imageGrowth Department image

About the Growth and CX teams

Where Client Success Meets Strategic Growth

Client Experience and Growth partner across the full client journey – from pre-sales to steady state support – delivering innovative solutions that drive client success and transform UM programs.

How Growth and CX fits into Cohere Health image
How Growth and CX fits into Cohere Health imageHow Growth and CX fits into Cohere Health image

How Growth and CX fits into Cohere Health

Growth and CX work together by leading the full pre-sales and go-to-market journey, aligning innovative solutions to transform clients’ UM programs. 

  • Growth - Initiate, manage, and support the client pre-sales journey, from pursuing prospects to finding solutions that help our clients transform their UM strategy.
  • Client Experience - Focused on providing best-in-class client experience to achieve client success-driven growth. 

Recently Recognized Employees

Tamara Villalon

"It is with great pleasure that I nominate Tamara Villalon for the Q4 Coheranaut Award. Tamara consistently drives action and progress toward excellence across our teams, and her impact truly does not go unnoticed. Her professionalism and leadership in guiding cross-functional collaboration throughout the Alignment Health sales process and the Centene RFP have been especially impressive.

She approaches every interaction with openness, respect, and a genuine willingness to listen and learn. Despite her deep expertise and meaningful contributions, Tamara always prioritizes what’s best for the team and generously supports those around her. Her authenticity and collaborative spirit foster trust and create a positive environment for everyone she works with. Tamara truly embodies humility — one of Cohere’s core values — in how she shows up every day."

Tamara Villalon

Director of Payer Strategy

Armando Luna

"Armando and Alex have been quietly working to make large impacts for our clients and Cohere by coordinating events that will support clinically appropriate MedEx savings."

Armando Luna

Senior Clinical Success Manager

Inside the Growth & Client Experience Department at Cohere Health

Open positions

Candidates should be mindful of job scams using Cohere Health employee impersonators. Please be aware that there are people falsely claiming they represent Cohere Health and want to interview candidates for open positions. Scammers often exploit our logo, employee names, and even photos of our team members.


Please note that all legitimate roles are posted on this page. Any communication regarding job opportunities will be sent from an @coherehealth.com email address or through our recruitment platform, Greenhouse.

We suggest applicants be cautious of recruitment scams and only apply to open positions that are currently posted on our Careers Page. During the interview process, we will communicate with candidates via company emails ending in @coherehealth.com, not personal email addresses. The interview process is conducted over video or phone. Cohere Health will never ask prospective employees for personal, sensitive, or financial data during the application process, including date of birth, social security numbers, or bank account information. If you are unsure of the legitimacy of a position with Cohere, please contact recruiting@coherehealth.com